Being able to get outside in an all-terrain mobility scooter is a pleasure that can have huge benefits for those who use scooters, be it the elderly, disabled or people with low mobility health issues, as it provides a chance of independence. However, have you considered what happens if you break down in your mobility scooter?
Being far from home and having your mode of transport taken away is never a good thing, and it is a good idea to think ahead about recovery services and break down cover. While the chance of breaking down in a place where no-one can help is slim, it is good to have a safety net in place! Read on to see what the answers are to some frequently asked questions.
How Does Mobility Scooter Recovery Work?
There are not many differences between how mobility scooter recovery works to cars. Like with cars, mobility scooter breakdown services offer the help of a mechanic 24/7, 365 days no matter the size of the problem. Also, similar with car breakdowns, there will likely be a limit on call outs for the period you have the breakdown cover for, which is typically a year. To avoid having multiple call outs, invest in a quality scooter from Essential Mobility.
Is there an AA-equivalent for mobility scooters?
When on the hunt for mobility scooter breakdown cover, you will find there are several companies that offer cover similar to the AA for cars. The best way to decide on which is suitable for you is on a comparison site. Popular insurance companies which offer breakdown cover include ETA, Fish Mobility, Motability and Chartwell.
What Breakdowns are Covered?
The breakdowns which are covered depend on who you get cover with. These could include mechanical failure, criminal damage, road traffic incident, battery going flat or other unseen events wherein the scooter is unsafe to operate further.
Will Breakdown Insurance Cover Repairs?
Again, depending on which company covers your breakdown, roadside repairs are often left to a repairs centre or the place your scooter was purchased from. Breakdown teams will most likely transport you to a repair centre or back home, if the breakdown occurred within 15 miles.
How Long Does Breakdown Assistance Take?
Breakdown assistance for mobility scooters is usually within the hour of the call out, often much less time. If your cover is provided by a company with a Rapid Response Pledge and you have to waiter longer than hour, you can claim a certain amount of money back, depending on the situation of their delay in reaching you.
For more information about mobility scooters, take a look at some of our other blog posts:
6 Must-Have Mobility Scooter Accessories
Common Questions About Mobility Scooters
